FREQUENTLY ASKED QUESTIONS


On this page, you’ll find answers to our customers‘ most frequently asked questions. If you don’t find the answer that you’re looking for, or don’t feel satisfied with the answer to your question, please feel free to Contact Us.

SERVICES

Does Kiddie Proofers offer in-home consultations? 

Consultations are done virtually by way of a Zoom call or Facetime. We will spend approximately 1 hour guiding you through your home, while going room by room, making recommendations of safety products and services. After your consultation you will receive a detailed quote specific to your home with photos for your reference. This service is $60 and available Monday through Friday.

What areas do you service? What if I live outside of the GTA?

We are located in the Greater Toronto Area and our technicians will service homes in and around the area. Our technicians may travel outside of the GTA within Ontario for an extra fee.

For customers in other provinces, we are happy to ship you the products that we recommend for your home. We offer consultations that are done by way of a Zoom call or Facetime. This will provide you with a detailed quote for product for your home. Once you receive your product we will set up a session to guide you through what you have received and the installation process.

Please contact us for more info regarding services for out-of-area customers.

Why do I need to gate both the top and bottom of my stairs?

Babies and toddlers are naturally curious. When they have easy access to the bottom of a staircase they're likely going to try climbing up. After they get up a few steps, how will they get back down? Likely the hard way. Putting a gate at the bottom of the stairs is for your child's safety and your peace of mind.

Do you install pool safety fencing?

At Kiddie Proofers we install Baby Barrier pool safety fencing which meets all local pool and safety by-laws. This product is made in the U.S.A and comes with a 10 year manufacturers warranty. Call us to arrange an appointment for consultation and measurement for your pool.

How do I measure my stair openings for gates?

Every opening is different. To measure the width of your openings take a tape measure and place it along the floor, then measure from post to wall or post to post. If your gate opening(s) are wider than the typical widths, we offer extensions for most gates as well as custom solutions.

Why do I need to lock up medication if it is up high?

Kids love to climb. If they want something on that top shelf, they will find a way to get to it, especially if it is a medication/vitamin that resembles candy. Always lock up medication cabinets and drawers.⁠

Why do I need more than one fire extinguisher in my home?

There are different types of extinguishers that are best suitable for certain kinds of liquids and equipment. BC fire extinguishers are best kept in the garage and kitchen while ABC extinguishers can be kept throughout your home. Expiration dates should be checked annually.

PRICING & PAYMENT

How much does it cost to have a gate installed?

Cost is determined by the type of gate you choose and fittings necessary to mount the gates as well as the width of the openings. Our office staff are available from 9:30am - 5:00pm, Monday through Friday to discuss the process of creating a quote tailored to your home.

How does Paybright / payment installments work?

Paybright payment plans allow you to break down the cost of a purchase into a series of biweekly or
monthly installments. Paybright can be used for both online purchases and home installation services.

For online purchases:
Step 1: Select PayBright at checkout
Step 2: Get set up by using your mobile phone number to set up your PayBright plan within 60 seconds.
Step 3: Confirm your payment plan and then you’re done! Enjoy your purchase today and pay later.

For home installations:
When you are ready to book your installation give us a call or send us an e-mail and we will send you a
direct link to set up your PayBright payment plan.

Click the banner at the top of the page for more info regarding payment installments.

TIPS & ADVICE

What are common mistakes people make when installing car seats? Any helpful tips?

People often make the mistake of not tightening the harnesses enough or not knowing how to properly thread the restraints to ensure enough leverage when installing. Other mistakes include purchasing a seat that is not the best fit for your vehicle.

There are YouTube videos and videos on manufacturer websites that demonstrate proper installation techniques. To ensure your child is riding safely and securely in their car seat, it is best to have an experienced professional technician install your seat, explain its functionality and show you how to use it properly.

Still have questions?

If you don't find the answer to your question on this page, please fill out the Contact Us form, send us message us via Live Chat by clicking the chat bubble icon in the bottom right corner of the page (9:30am to 5:00pm Mon thru Thursday and Friday 9:30am to 4:00pm), or give us a call at (416) 785-5437